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ISO Stantard24 / 01 / 2024
ISO 9001 certification consists of providing proof that a continuous improvement system has been implemented within our company.
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It is based on the following principles:
Customer orientation: knowing how to adapt to the needs of your customers
Leadership: management assumes responsibility for the performance of the system
Collaboration: involving company employees in the objectives
Process approach: managing resources and activities as processes
Improvement
Evidence-based decision making
Management of relations with interested parties
The philosophy of this standard therefore lies in taking into account:
The context of the organization, its products/services
Of its risks and opportunities,
On the performance of its system,
Monitoring and improving the satisfaction of its customers and interested parties
